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Electronic Case File Handbook Release 18-01 March 28, 2018 |
Make sure the PC for the scan station meets all the requirements outlined in section 3.3 Scanning Station PC Minimum Requirements.
Make sure the internet connection to the PC is working on the day the scanner is installed.
Make sure there is enough space at the workstation to install the scanner, PC, and monitor. The scanner is no larger than 4 feet by 2 feet.
The table where the scanner is installed should be slightly lower than the PC, if possible. Scanning involves a lot of rotating and stretching. This will reduce strain on staff that do scanning.
The scanner must be placed within a couple of feet from the PC.
Have an IT staff person on site and available for problems that may occur with firewall and/or proxy server settings (if any), installing the PCI card, internet issues, network passwords, etc. If an IT staff is not available the day of the installation, please reschedule ASAP.
The scan station PC firewall (if used) must have port 80 and port 443 open and be able to send and receive information to https://kofax.cares.wi.gov/acis. The IP address is 165.189.157.87. The Port is still 443.
The installation process requires several hours at minimum and may take all day if problems arise. After a successful installation, state staff will provide training to staff that will be doing the scanning. Clear the schedules of these staff in the afternoon of the scanning install so they can attend this informal, hands-on training. Have these staff review chapter 2 Ascent Capture/ Scanning of this handbook before the training. If an installation takes longer than normal, face to face training may not be provided. The priority is to get the scanner installed correctly. Wisline Web training will be available.
Make sure the scan station PC is able to print and that the printer has a resolution setting of 600 dpi or higher so that you can print document separator sheets . If you make copies of the separator sheets, they will not be read by the scanner. You may reuse the document separator sheets you print.
See 5.1 FAQs for answers to frequently asked questions about the ECF and the scanner installation process.
Make sure that Windows XP Firewall is disabled.
See 3.6 Remote Installation Procedures and 3.7 Known Problems for more information.
This page last updated in Release Number: 13-02
Release Date: 11/14/13
Effective Date: 11/14/13