Welcome to the Electronic Case File Handbook. This handbook is intended for Income Maintenance, Wisconsin Works, or Child Care workers who scan documents for CARES case files or view the scanned images in the Electronic Case File.

Instructions for using this handbook are found by clicking "Help" in the toolbar above.

Notice: The content within this handbook is the sole responsibility of the state of Wisconsin's Department of Health Services (DHS). This site will link to sites outside DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

To sign up for emails notifying you of an Electronic Case File Handbook release, go to  the Eligibility Management Policy Notification Sign-up page on the DHS website.

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